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How to get a refund

WHITNEY

How to get a refund APR 2 Thu - OSAKA
UMEDA TRAD
APR 3 Fri - TOKYO
Veats SHIBUYA

Ticket PIA customers

Refund Period:Wed 10 Jun, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

※Refunds at 7-Eleven cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html

<Ticket PIA information: http://t.pia.jp/help/


LAWSON TICKET customers

Refund Period:Wed 10 Jun, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued. Please check refund procedure from here
http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.

<LAWSON TICKET: https://faq.l-tike.com/


eplus customers

Refund Period:Wed 10 Jun, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

For more information, please go tohttps://eplus.jp/refund1/

<eplus: http://eplus.jp/qa/


Rakuten Ticket customers

Refund Period:Wed 10 Jun, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

For more information, please go to https://ticket.rakuten.co.jp/change

Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage

<Rakuten Ticket: 050-5893-9366(Weekday 10:00~17:00)>


LINE Ticket customers

Refund Period:Wed 10 Jun, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

※Refund procedure will be announced on LINE talk on“LINE Ticket info”account.
※Refund will be subject to those who have tickets.
“LINE Ticket info”account is the account those who purchased tickets at LINE Ticket follows upon purchasing tickets.

<LINE Ticket: https://line.me/R/ti/p/%40lineticket_jp
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.


Creativeman 3A MEMBERS・Creativeman Mobile customers

Refund Period:Wed 10 Jun, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.

■Those who purchased tickets at Creativeman 3A MEMBERS
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html

<3A Members: https://w1.onlineticket.jp/sf/cmp-3a/web/faq

■Those who purchased tickets at Creativeman Mobile
Please visit http://eplus.jp/refund1/

<eplus: http://eplus.jp/qa/