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※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html
＜Ticket PIA information: 0570-02-9111（10:00 AM～6:00 PM）＞
Please see below for the instructions for refunds.
People who have purchased tickets on the English Page:
We will cancel the payment made by the credit card. There are no necessary procedures or actions needed.
※It may take 2 to 3 months for refunds to be made. Please contact your credit company for further details as to when the refund will be made.
Inquiries regarding refunds for tickets purchased on the English page: cmp-question@pia.co.jp
We deeply apologize for the inconvenience cause to all those looking forward for the event.
Thank you very much for your understanding.
If you wish to get a refund, please print your ticket at your local LAWSON or Ministop store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued.
Please check refund procedure from here
⇒ http://l-tike.com/oc/lt/haraimodoshi/
[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.
＜LAWSON TICKET: 0570-000-777（10:00 AM～6:00 PM）＞
Refund procedures differ depending on how you received and purchased your ticket.
For more information, please go tohttps://eplus.jp/refund1/
＜eplus: 0570-06-9911（10:00 AM～6:00 PM）＞
For more information, please go to https://ticket.rakuten.co.jp/change
Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage
＜Rakuten Ticket: 050-5893-9366(Weekday 10:00 AM～5:00 PM)＞
※Refund procedure will be announced on LINE talk on“LINE Ticket info”account.
※Refund will be subject to those who have tickets.
“LINE Ticket info”account is the account those who purchased tickets at LINE Ticket follows upon purchasing tickets.
＜LINE Ticket https://line.me/R/ti/p/%40lineticket_jp＞
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.
Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.
＜ticketflap : contact@ticketflap.com＞
Refund procedures differ depending on how you received and purchased your ticket.
■Those who purchased tickets at Creativeman ３Ａ MEMBERS
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html
＜3A-MEMBERS: 0570-06-9956（10:00 AM～6:00 PM）＞
■Those who purchased tickets at Creativeman Mobile
Please visit http://eplus.jp/refund1/
＜eplus 0570-06-9911（10:00 AM～6:00 PM）＞
Please send your tickets to the address below by Tokutei KirokuYubin 特定記録郵便(Please ask Japan Post for the mail service).
Please make sure the tickets will reach us by Tue 31 Mar, 2020.
We will contact you via post by Mid-April regarding the refund.
※When sending your tickets, please enclose a memo that includes the information below.
1. Address (Refund money will be sent to this address)
2. Name
3. Phone number in case we need to contact you
4. Per ticket price
5. The number of tickets
《Please send your tickets to》
CREATIVEMAN PRODUCTIONS CO.,LTD. “THE NATIONAL REFUND”
8F 6-19-20 Jingumae Shibuya-ku Tokyo, Japan 150-0001
＜CREATIVEMAN PRODUCTIONS 03-3499-6669（Weekday12:00 PM～6:00PM）＞