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How to get a refund

RICK ASTLEY

OSAKA
How to get a refund OSAKA Wed 12 March
MATSUSHITA IMP HALL

Those who purchased tickets at Ticket PIA

Refund Period:Mon 9 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
※Please note that we are not able to give a refund if the ticket stub has been separated.

For more information, please go to http://t.pia.jp/guide/refund.html

<Ticket PIA information: 0570-02-9111(10:00 AM~6:00 PM)>


Those who purchased tickets at LAWSON TICKET

Refund Period:Mon 9 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

If you wish to get a refund, please print your ticket at your local LAWSON or MINISTOP store first and then proceed to apply for a refund on Loppi ticket machine at the same store the tickets were issued.
Please check refund procedure from here.
http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fee will also be refunded.
Fees subject to refund are Pre-sale service fee, in-store ticketing fee and system usage fee (Shipping fees are not refundable).
At the time of refund, you will need the handling fee tickets which was issued with your tickets.
Please note that refund will not be possible if you have lost or disposed your tickets and handling fee tickets.
Please note that we are not able to give a refund if the ticket stub has been separated.

<LAWSON TICKET: 0570-000-777(10:00 AM~6:00 PM)>


Those who purchased tickets at eplus

Refund Period:Mon 9 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.
Please note that we are not able to give a refund if the ticket stub has been separated.
For more information, please go to https://eplus.jp/refund1/

<eplus: 0570-06-9911(10:00 AM~6:00 PM)>


Those who purchased tickets at Rakuten Ticket

Refund Period:Mon 9 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

For more information, please go to https://ticket.rakuten.co.jp/change
Please note that we are not able to give a refund if the ticket stub has been separated.

Purchase history page(Rakuten My Page)
https://rt.tstar.jp/orderreview/mypage

<Rakuten Ticket: 050-5893-9366(Weekday 10:00 AM~5:00 PM)>


Those who purchased tickets at LINE Ticket

Refund Period:Wed 18 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

※Refund procedure will be announced on LINE talk on“LINE Ticket info”account.
※Refund will be subject to those who have tickets.
“LINE Ticket info”account is the account those who purchased tickets at LINE Ticket follows upon purchasing tickets.

<LINE Ticket https://line.me/R/ti/p/%40lineticket_jp
※LINE official account serves as an inquiry form. Please contact us from “Question with Talk” at the bottom of the account page.


Those who purchased tickets at CN Play Guide

Refund Period:Tue 17 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Refund will be made at the store you purchased your tickets.
Please check refund procedure from here.
http://www.cnplayguide.com/refund/

<CN Play Guide 0570-08-9999 (10:00 AM ~ 6:00 PM)>


Those who purchased at Yahoo! Ticket

Refund Period:Fri 13 March 10:00 AM ~ Tue 31 March 11:59 PM

Please bring the ticket for the show to the convenience store you issued your ticket within the refund period and tell the shop staff at the cashier that you would like to get a refund due to the cancellation. Please show the staff the ticket and you will be refunded in cash.
For more details, please check the email from “Yahoo! Ticket” that is sent to the registered email address.

<Yahoo! Ticket Information center https://info.y-tickets.jp/inquiry/input


Those who purchased tickets at Creativeman 3A MEMBERS・Creativeman Mobile

Refund Period:Mon 9 Mar, 2020 10:00 AM ~ Tue 31 Mar, 2020 11:59 PM

Refund procedures differ depending on how you received and purchased your ticket.
Please note that we are not able to give a refund if the ticket stub has been separated.

■Those who purchased tickets at Creativeman 3A MEMBERS
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html

<3A-MEMBERS: 0570-06-9956(10:00 AM~6:00 PM)>