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How to get a refund

THE PUSSYCAT DOLLS

OSAKA
How to get a refund MAY 15 Fri - TOKYO :
Tokyo Garden Theatre

Ticket PIA customers

Refund Period:Sat 9 May, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

※you will not be able to proceed to the refund process on the day of printing your tickets at Seven Eleven convenience store. You will proceed to the refund from 10:00AM the following day of printing tickets.
http://t.pia.jp/guide/refund.html

[Ticket holders who purchased tickets via pre-sale]
Pre-sale held during February 2, 2020 through March 16th, we are sorry but your tickets must be refunded. Please everybody proceed to refund. Pre-sale tickets must be returned for Refund. Ticket PIA will send you an email with details for you to claim a refund. The mail will be sent to the email address you registered upon purchase of your tickets.

※Refund of tickets for this show will be processed via Cloak site.
No need to print your tickets (if not yet printed).
Please go to Cloak site: https://cloak.pia.jp/contents/guide/refund.html

<Ticket PIA Information : http://t.pia.jp/help/index.jsp


eplus customers

Refund Period:Sat 9 May, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

Refund procedures vary depending on payment methods.
※You will not need to print your tickets in order to claim a refund (if not yet printed).

Please check the site below for your refund process:
https://eplus.jp/refund2/

<eplus: http://eplus.jp/qa/


Purchased via Creativeman 3A MEMBERS

Refund Period:Sat 9 May, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

Refund procedures vary depending on payment methods.
※You will not need to print your tickets in order to claim a refund (if not yet printed).

[tickets purchased with credit card]
We will refund your money via Wellnet money transfer. We will inform you via email soon about further processes with Wellnet money transfer.
※in the meantime, you can refer to Wellnet money transfer details:
https://eplus.jp/sf/refund1/w-type

[tickets purchased with payment methods other than credit card]
We will refund your money via Wellnet money transfer. We will inform you via email soon about further processes with Wellnet money transfer.
※in the meantime, you can refer to Wellnet money transfer details:
https://eplus.jp/sf/refund1/w-type

[Inquiry about refund] 3A Members : https://cmp-members.zendesk.com/hc/ja/requests/new?ticket_form_id=360002276573

Purchased via Creativeman Mobile members

Refund Period:Sat 9 May, 2020 10:00 AM ~ Fri 31 Jul, 2020 11:59 PM

Refund procedures vary depending on payment methods.
※You will not need to print your tickets in order to claim a refund (if not yet printed).
https://eplus.jp/sf/refund1/w-type

[tickets purchased with credit card]
We will refund your money via Wellnet money transfer. We will inform you via email soon about further processes with Wellnet money transfer.
※in the meantime, you can refer to Wellnet money transfer details:
https://eplus.jp/sf/refund1/w-type

[tickets purchased with payment methods other than credit card]
We will refund your money via Wellnet money transfer. We will inform you via email soon about further processes with Wellnet money transfer.
※in the meantime, you can refer to Wellnet money transfer details:
https://eplus.jp/sf/refund1/w-type

[Inquiry about refund]
Creativeman Mobile members:
eplus: http://eplus.jp/qa/

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