toggle navigation
※you will not be able to proceed to refund process on the day of printing your tickets.
You will proceed to the refund from 10:00AM the following day of printing tickets.
There are some specified ways to get refund depending on how you purchased your tickets. Please make sure the correct way to get your refund in the link below:
http://t.pia.jp/guide/refund.jsp
＜Ticket PIA information: https://t.pia.jp/help/＞
Please print your tickets first at LAWSON or Ministop convenience store where you originally purchased your tickets, then proceed to the refund on Loppi ticket machine.
Please check refund procedure:
⇒ http://l-tike.com/oc/lt/haraimodoshi/
[Handling fees]
Handling fees (Pre-sale service fee, in-store ticketing fee and system usage fee) will also be refunded.
※Shipping fees are not refundable
You will need the handling fee voucher that was issued together with your tickets.
Please note that you cannot get the refund if you have lost or disposed your tickets or the handling fee voucher.
＜LAWSON TICKET: https://faq.l-tike.com/＞
Refund procedures vary depending on payment methods.
Please check how to claim refund :
https://eplus.jp/refund1/
＜eplus: http://eplus.jp/refund-toiawase/＞
Please take the ticket for the show to the convenience store you issued your ticket within the refund period and tell the shop staff at the cashier that you would like to get a refund due to the cancellation. Please show the staff the ticket and you will be refunded in cash.
For more details, please check the email from “Ticket Information Center” that has been sent to your registered email address.
＜Yahoo! Ticket Information Center https://info.y-tickets.jp/info/faq/＞
Refund procedures vary depending on payment methods.
Please check how to claim refund below:
[tickets purchased via 3A Members pr-sale]
http://w1.onlineticket.jp/tkt1/web/refund/refund1/index.html
[tickets purchased via Creativeman Mobile pre-sale]
http://eplus.jp/refund1/
[Inquiry about refund]
3A Members : https://cmp-members.zendesk.com/hc/ja/requests/new?ticket_form_id=360002276573
Creativeman Mobile members:
eplus: http://eplus.jp/refund-toiawase/