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How to get a refund

Brian Wilson

How to get a refund MAY 6 Wed - TOKYO
:TOKYO GARDEN THEATER
MAY 7 Thu - OSAKA
:Zepp Namba

Those who purchased tickets at Ticket PIA

Refund Period:Tue 7 Apr, 2020 10:00 AM ~ Sun 31 May, 2020 11:59 PM

※Refunds cannot be accepted on the day of ticketing. Please note that refunds will be available from 10:00 AM on the next day of ticketing.
For more information, please go to http://t.pia.jp/guide/refund.html

<Ticket PIA information: 0570-02-9111(10:00 AM~6:00 PM)>


Those who purchased tickets at Creativeman 3A MEMBERS・Creativeman Mobile

Refund Period:Tue 7 Apr, 2020 10:00 AM ~ Sun 31 May, 2020 11:59 PM

Refund procedures differ depending on how you purchased your ticket, so please refer to the following.

■Those who purchased at Creativeman 3A Members
◇Those who purchased by credit card
http://w1.onlineticket.jp/tkt1/web/refund/refund1/ctype.html

◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type

<3A-MEMBERS 0570-06-9956(10:00 AM~6:00 PM)>


■Those who purchased at Creativeman Mobile

◇Those who purchased by credit card
If you have not issued your ticket yet, no action will be necessary on your part.
https://eplus.jp/sf/refund1/c-type

◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type

<eplus http://eplus.jp/refund-toiawase/