eplus customers

Refund Period：Sat 9 May, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

As tickets has not been delivered or issued at convenience stores yet, refunds will be made by eplus. Refund procedures differ depending on how you purchased your ticket, so please refer to the following.

◇Those who purchased by credit card
If you have not issued your ticket yet, no action will be necessary on your part.
https://eplus.jp/sf/refund1/c-type

◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type


＜eplus: http://eplus.jp/qa/＞

Creativeman ３Ａ MEMBERS・Creativeman Mobile customers

Refund Period：Sat 9 May, 2020 10:00 AM ～ Fri 31 Jul, 2020 11:59 PM

Refund procedures differ depending on how you purchased your ticket, so please refer to the following.

■Those who purchased at Creativeman ３Ａ Members
◇Those who purchased by credit card
http://w1.onlineticket.jp/tkt1/web/refund/refund1/ctype.html

◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type



■Those who purchased at Creativeman Mobile

◇Those who purchased by credit card
If you have not issued your ticket yet, no action will be necessary on your part.
https://eplus.jp/sf/refund1/c-type

◇Those who used payment methods other than credit cards
We will refund you using 『WELLNET SOUKIN Service』.
When the procedure becomes available, we will notify you by sending an email.
※You can check the procedure here→ https://eplus.jp/sf/refund1/w-type

＜eplus http://eplus.jp/qa/＞