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How to get a refund

A-HA

Tokyo
Fukuoka
Osaka
Nagoya
How to get a refund MAR 14 Sat - FUKUOKA
CIVIC HALL
at Ticket PIA
customers
LAWSON TICKET
customers
eplus
customers
Ticket PIA customers outside Japan
Creativeman ３Ａ MEMBERS・Creativeman Mobile
customers

Ticket PIA customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

※you will not be able to proceed to refund process on the day of printing your tickets.
You will proceed to the refund from 10:00AM the following day of printing tickets.
For more information, please go to http://t.pia.jp/guide/refund.html

＜Ticket PIA information: http://t.pia.jp/help/index.jsp＞

Ticket PIA customers outside Japan

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Please see below for the instructions for refunds.
People who have purchased tickets on the English Page:
We will cancel the payment made by the credit card. There are no necessary procedures or actions needed.
※It may take 2 to 3 months for refunds to be made. Please contact your credit company for further details as to when the refund will be made.
Inquiries regarding refunds for tickets purchased on the English page: cmp-question@pia.co.jp
We deeply apologize for the inconvenience caused to all those looking forward for the event.
Thank you very much for your understanding.

LAWSON TICKET customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Please print your tickets first at LAWSON or Ministop convenience store where you originally purchased your tickets, then proceed to the refund on Loppi ticket machine.
Please check refund procedure:
⇒ http://l-tike.com/oc/lt/haraimodoshi/

[Handling fees]
Handling fees (Pre-sale service fee, in-store ticketing fee and system usage fee) will also be refunded.
※Shipping fees are not refundable

You will need the handling fee voucher that was issued together with your tickets.
Please note that you cannot get the refund if you have lost or disposed your tickets or the handling fee voucher.

＜LAWSON TICKET: https://faq.l-tike.com/＞

eplus customers

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Refund procedures vary depending on payment methods.
※You will not need to print your tickets in order to claim a refund (if not yet printed).

Please check the site below for your refund process:
https://eplus.jp/refund2/

＜eplus: 0570-06-9911（10:00 AM～6:00 PM） http://eplus.jp/refund2-toiawase/＞

Purchased via Creativeman 3A MEMBERS・Creativeman Mobile members

Refund Period：Wed 17 Jun, 2020 10:00 AM ～ Mon 31 Aug, 2020 11:59 PM

Refund procedures vary depending on payment methods, please check your refund procedure in the link below.
※You will not need to print your tickets in order to claim a refund (if not yet printed).


[tickets purchased via 3A Members]
Please visit http://w1.onlineticket.jp/tkt1/web/refund/refund2/index.html


[tickets purchased via Creativeman Mobile]
http://eplus.jp/refund2/

[Inquiry about refund]
3A Members : 050-3185-6693（10:00 AM～6:00 PM）　https://w1.onlineticket.jp/sf/cmp-3a/web/faq

Creativeman Mobile members:
eplus : 0570-06-9911（10:00 AM～6:00 PM） http://eplus.jp/refund2-toiawase/

If you purchased from other play guides, please contact Land.



＜LAND: 092-710-6167 (12:00PM ～6:00PM)＞

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